Centralized cloud based dashboard
99.99% availability
Network equipment alerts and warnings
Switches, AP and firewall status
Basic SNMP - ping UP/DOWN


Response to detected incidents
24x7 proactive management
One door, centralized support
English or French
Web based, Chat or phone support


Comprehensive reporting

Application level reporting

Traffic/client Analysis

User level reporting



  • Less risk.  Lifecycle management and updates performed by our team will ensure your environment will inherently have less downtime. This equals less risk to the business.
  • Controlled cost. Fixed costs are helping you respect your budget, improve your fiscal planning and cash flow projections.
  • Lower cost to operate. A junior entry-level systems administrator will want to earn at least $50,000/year. And then what should a business do when he or she goes on vacation? In their first year of employment that’s two weeks. Year five? Three weeks.
  • Focus. Having a contracted provider allows the customer to focus on their business, rather than the execution of IT strategy.
  • Expertise. As Managed Services Provider (MSPs) we have access to large pools of experts if issues arise that are outside the scope of knowledge of the primary technicians.
  • Documentation. This here is a biggie. Small businesses are notorious for their lack of documentation in their environment.


COLLABPRO will manage for the lowest cost your CISCO Meraki network including wireless technology, switching, security, and management of mobile gadgets.
The service consists of providing products Meraki+subscription of periodical licenses, which will give you the opportunity to have Support services, characteristics updating, maintenance, warranties, monitoring and management in the cloud via our NOC, or by yourself.



Feel free to register to our online HELPDESK and get live support for your service ticket. You may use your preferred communication channel:

  • Phone
  • Chat
  • WEB